Help Center
Welcome to the Teign & Tidy Help Centre! We’ve put together answers to our most frequently asked questions, along with useful tips about our services. If you can’t find what you’re looking for, just get in touch — we’re always happy to help.
Frequently Asked Questions
We provide a full range of cleaning and property care services for both homes and holiday lets across Devon. Our services include regular cleaning, deep cleans, end-of-tenancy cleans, holiday-let changeovers, laundry, and property maintenance support. Whether you need ongoing housekeeping or a one-off refresh, we tailor our services to suit your needs.
You can book in two ways: either use our online booking calendar to schedule a one-off clean or set up a subscription, or complete the enquiry form on our Contact page. Once we receive your details, we’ll confirm your appointment and make sure everything is arranged to suit your needs.
We provide cleaning and property care services throughout Teignbridge, including Newton Abbot, Kingsteignton, Teignmouth, Dawlish, Bovey Tracey, Heathfield, Chudleigh, Ashburton, and the surrounding villages. If you’re unsure whether we cover your area, just get in touch — we’re always happy to help.
We don’t need you to do anything special before we arrive — just make sure any valuable or fragile items are safely stored. If you have specific requests or areas you’d like us to focus on, feel free to let us know in advance so we can tailor the clean to your needs.
You can cancel or reschedule your appointment through our online booking calendar up to 24 hours before the start time. If you booked via our enquiry form or need help making changes, just contact us and we’ll update your booking for you. Please note that changes made within 24 hours of your appointment may not be possible.
Yes — we use safe, eco-friendly cleaning products suitable for homes, families, and pets. If you have any allergies, sensitivities, or product preferences, just let us know before your appointment and we’ll make sure we use the right products for your home.
Contact Us
If you have any additional questions or need further assistance, please don’t hesitate to reach out to us:
Phone: 07950 730375
Email: contact@teignandtidy.co.uk
We are here to help and ensure you have the best possible experience with our services.